Terms & Conditions for
The Vital Theory
Effective Date: 12 May 2026
Welcome to The Vital Theory. By accessing or using our website, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our website or purchasing any products.
General
These Terms & Conditions govern your use of The Vital Theory website and all purchases made through our online store.
By using this website, you confirm that you are at least 18 years of age or have permission from a parent or legal guardian.
We reserve the right to update or modify these Terms & Conditions at any time without prior notice.
Products & Information
The Vital Theory offers wellness-related products, supplements, and related items.
We strive to ensure all product descriptions, pricing, and information are accurate; however, we do not guarantee that all information on the website is always complete, current, or error-free.
Product images are for illustrative purposes and may vary slightly from actual products.
Health & Wellness Disclaimer
The information and products provided by The Vital Theory are intended for informational and wellness purposes only.
Our products are not intended to diagnose, treat, cure, or prevent any disease.
Customers should consult a qualified healthcare professional before using any supplement, wellness, or peptide-related product, especially if pregnant, breastfeeding, taking medication, or managing a medical condition.
Use of products is at the customer’s own discretion and risk.
Orders & Payments
All orders are subject to availability and acceptance.
We reserve the right to:
-
Refuse or cancel any order
-
Limit quantities purchased
-
Correct pricing or listing errors
Payments must be completed in full before orders are processed and dispatched.
Pricing
All prices displayed on the website are listed in South African Rand (ZAR) unless otherwise stated.
Prices may change without notice.
Shipping fees and applicable charges are calculated separately at checkout where applicable.
Shipping & Delivery
Delivery times provided are estimates only and may vary due to courier operations or external factors beyond our control.
The Vital Theory is not liable for delays caused by courier providers, weather conditions, public holidays, or incorrect customer information.
Please refer to our Shipping Policy for additional information.
Returns & Refunds
Returns and refunds are subject to our Refund Policy.
For hygiene, safety, and product integrity reasons, all consumable products are not eligible for return once opened or used.
Intellectual Property
All website content, including:
-
logos,
-
branding,
-
graphics,
-
product descriptions,
-
website design,
-
and written content
remain the property of The Vital Theory and may not be copied, reproduced, or distributed without prior written permission.
Privacy
Your use of this website is also governed by our Privacy Policy.
We are committed to protecting your personal information in accordance with applicable privacy laws, including POPIA in South Africa.
Limitation of Liability
The Vital Theory shall not be held liable for:
-
indirect or consequential damages,
-
loss of profits,
-
misuse of products,
-
allergic reactions,
-
or damages resulting from website interruptions or inaccuracies.
Customers use products and information provided by The Vital Theory at their own risk.
External Links
Our website may contain links to third-party websites for convenience or informational purposes.
We are not responsible for the content, policies, or practices of external websites.
Governing Law
These Terms & Conditions are governed by the laws of South Africa.
Any disputes arising from the use of this website shall be subject to the jurisdiction of the South African courts.
Contact Information
For any questions regarding these Terms & Conditions, please contact:
The Vital Theory
Email: thevitalitytheorysa@gmail.com
South Africa