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Terms & Conditions for
The Vital Theory

Effective Date: 12 May 2026

Welcome to The Vital Theory. By accessing or using our website, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our website or purchasing any products.

 

General

These Terms & Conditions govern your use of The Vital Theory website and all purchases made through our online store.

By using this website, you confirm that you are at least 18 years of age or have permission from a parent or legal guardian.

We reserve the right to update or modify these Terms & Conditions at any time without prior notice.

 

Products & Information

The Vital Theory offers wellness-related products, supplements, and related items.

We strive to ensure all product descriptions, pricing, and information are accurate; however, we do not guarantee that all information on the website is always complete, current, or error-free.

Product images are for illustrative purposes and may vary slightly from actual products.

 

Health & Wellness Disclaimer

The information and products provided by The Vital Theory are intended for informational and wellness purposes only.

Our products are not intended to diagnose, treat, cure, or prevent any disease.

Customers should consult a qualified healthcare professional before using any supplement, wellness, or peptide-related product, especially if pregnant, breastfeeding, taking medication, or managing a medical condition.

Use of products is at the customer’s own discretion and risk.

 

Orders & Payments

All orders are subject to availability and acceptance.

We reserve the right to:

  • Refuse or cancel any order

  • Limit quantities purchased

  • Correct pricing or listing errors

Payments must be completed in full before orders are processed and dispatched.

 

Pricing

All prices displayed on the website are listed in South African Rand (ZAR) unless otherwise stated.

Prices may change without notice.

Shipping fees and applicable charges are calculated separately at checkout where applicable.

 

Shipping & Delivery

Delivery times provided are estimates only and may vary due to courier operations or external factors beyond our control.

The Vital Theory is not liable for delays caused by courier providers, weather conditions, public holidays, or incorrect customer information.

Please refer to our Shipping Policy for additional information.

 

Returns & Refunds

Returns and refunds are subject to our Refund Policy.

For hygiene, safety, and product integrity reasons, all consumable products are not eligible for return once opened or used.

 

Intellectual Property

All website content, including:

  • logos,

  • branding,

  • graphics,

  • product descriptions,

  • website design,

  • and written content

remain the property of The Vital Theory and may not be copied, reproduced, or distributed without prior written permission.

 

Privacy

Your use of this website is also governed by our Privacy Policy.

We are committed to protecting your personal information in accordance with applicable privacy laws, including POPIA in South Africa.

 

Limitation of Liability

The Vital Theory shall not be held liable for:

  • indirect or consequential damages,

  • loss of profits,

  • misuse of products,

  • allergic reactions,

  • or damages resulting from website interruptions or inaccuracies.

Customers use products and information provided by The Vital Theory at their own risk.

 

External Links

Our website may contain links to third-party websites for convenience or informational purposes.

We are not responsible for the content, policies, or practices of external websites.

 

Governing Law

These Terms & Conditions are governed by the laws of South Africa.

Any disputes arising from the use of this website shall be subject to the jurisdiction of the South African courts.

 

Contact Information

For any questions regarding these Terms & Conditions, please contact:

The Vital Theory
Email: thevitalitytheorysa@gmail.com
South Africa

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